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Welcome to Laptopcloseout.ca Best Deals on Laptops

Customer Service

Shipping & Delivery
No Handling fees, No Extra Charges.
order your laptop by 3pm eastern time, and we will ship you order on the same day with DHL air express for a flat fee of $20.00 to your door, Flat rate of shipping cost includes insurance and handling fees, delivery is next day for major cities and 2nd day for other destinations, no shipping and delivery on Saturdays, Sundays and holidays.
Privacy & Security

Information Collection and Use
Information collected on this site: laptop closeout.ca will not be sold, shared or rented to others.

We request information from customers on our laptop order form.  Here customers must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date).  This information is used for billing purposes and to fill customer’s orders.  If we have trouble processing an order, this contact information is used to get in touch with a customer. 

Security
This website takes every precaution to protect our users’ information. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL.

Returns & Replacements

Laptop Closeout & OMNI SYSTEMS stand behind every laptops and notebooks Sold. If we have made an error, we will correct it. All laptop computers are covered under a warranty, which is detailed on Laptop Warranty page.  

Call laptop closeout  within two days of receipt of order for the following:  

  • laptop - notebook not as advertised 

  • Wrong quantity laptop shipped 

  • Wrong item shipped 

  • laptop - notebook Freight damage 

  • Not satisfied with service or laptop received 

Ordering

Payment Methods Accepted
Payment By Credit cards: We Accept: Visa, MasterCard and American Express.
Credit Card Processing
your order will be processed and charged By OMNI SYSTEMS IN'L our mother company, you will also receive an invoice from Omni Systems Int'l and Omni Systems Int'l will appear on your credit card statement for this purchase.
after you complete your order, you will be contacted shortly after via Email with an order confirmation email.
Credit Card Transactions
To ensure safe and secure transactions, we use the highest standards of safety in credit card processing, all processing is done by staff and all credit card information is verified to details with partnership of credit card companies, if your credit card company has any outdated or wrong info on file we or the credit card company will have to contact you to update your account, Please be patient with us as we try to process your order as quickly and safely as possible.
Orders with same billing and shipping info: (U.S. & Canada)
processing on credit cards (if you live in USA or Canada) with same billing and shipping info will be processed in matter of minutes, if your card declines for any reason we will contact you on the same day either via phone or email.
Orders with different billing and shipping info: (U.S. & Canada)
Please note: if your billing and shipping info is different, we will have to verify the billing info with credit card company and have the credit card company get authorization from the card holder himself or herself before we can process your order, unlike most other companies we accept orders with different billing and shipping however to ensure no fraud we are very particular in processing these types of orders and unless we can get authorization from the card holder we will not process the orders.
Please only use this option if you have to (allow at least 1 extra day for processing)

international Credit card order:
we have limitation in processing international credit cards issued outside U.S. & Canada
At this time we can only accept AMEX Credit Card orders With same billing and shipping address from our international customers
Other Methods of payment for international customers:
Bank to bank money transfer:
international customers can order any item by transferring funds in US$ to the our company Account customers can finish ordering online ( add item to your basket, select shipping region, enter shipping address, enter :money transfer as card name and enter 0000 for credit card number, and any expiration date) a copy of your order request will be received and in reply we will send our bank info, the item on your order will be reserved up to 48hrs until the receive of bank transfer is confirmed, once confirmation is received we will contact you via email with your international shipping tracking number.

Payment, Pricing & Promotions
For 5+ wholesale laptop Quantity Quotes Email us at sales@Laptopcloseout.com -- For 50+ Quantity Quotes Please contact the warehouse At: farzin@Laptopcloseout.com
Viewing Orders
You can View all information regarding your current order and past orders online
customers can login to their account and view the orders places  complete with history of invoices purchased and status on current orders
when you place n order with us we will update your account with status of the order as pending proccessing > proccessed > shipped onced the order has shipped we will post the shipping company tracking no for your refrence, we also send you an email every time there is a update on the status of your order
Updating Account Information
Customers can log in to their account section of the website and update their billing and shipping info
Warranty

Warranty Length:

All Laptops and laptop accessories carry a minimum Warranty of 30 Days, Please refer to the product description for exact warranty period, warranty on laptops are covered in 3 parts: satisfaction Guarantee (first 3 days), DOA warranty (first 30 days), and standard warranty (remainder of the warranty period) Satisfaction Guarantee: request for refund can be made within 3 days after receipt of laptop (all shipping cost excluded) DOA warranty: we will cover all shipping and handling charged for repairing your laptop for the first 30 days of warranty (all shipping cost included) Standard warranty: one way shipping cost is covered for the remainder of the warranty from the 31st day of receipt (one way shipping cost included) Coverage: 


Hardware: 
our standard warranty covers all hardware for product warranty period (1 to 12 months) (for warranty issues on batteries please refer below), warranty covers repair or replacement (same or better) of defective products.
To ensure you do not receive any defective products All hardware is tested 3 times in separate testing process before shipment. however if you receive a defective laptop, we will pay for all shipping cost for quick repair, this defective on arrival warranty period is from the time you receive your order up to a month, if you receive a product with missing items you should contact us as soon as possible (not later that 3 days of receipt). please note all products coming back to us must have a valid return No, to obtain a return no, please call 1-800-473-7991
warranty also covers all defective products after the DOA period, however customers will be responsible for one way shipping cost of the replacement or repaired product. customers with defective hardware products within their warranty period should contact support to obtain a RMA No.
we do not ship any products having cosmetic flaws that would effect the operation of the unit in any way, unless we specifically mention in the description of the product.
we will still provide service If your warranty expires and you have hardware problems. we carry a wide rage of refurbished laptop parts at low cost, therefore after warranty service with us will not cost you an arm and a leg, so for after warranty service, call us with the problem and we will issue you a service case No. for quick & low cost service. 


Software: 
To ensure all hardware function properly we also make sure the software that runs/operates (only) the hardware also function properly therefore when you receive your order all operating software should also be functioning properly.
Laptop Batteries: unlike most other companies not providing warranty on laptop Batteries (which can be very expensive) we at OMNI SYSTEMS not only provide working batteries with all laptops (unless otherwise specifically mentioned) we also provide warranty on the batteries itself, all laptop batteries are tested warranted to hold charge for minimum 1hr when charged (this is a warranty protection, however batteries may give you anywhere from 2 to 4 hrs run time) Provider: warranty on used Refurbished Items is provided by OMNI SYSTEMS INT'L INC. Contact: For warranty and support information, please phone at 416-816-3235 or e-mail Support@laptopcloseout.com Technical Support: Please phone Tech Support at 416-816-3235 or e-mail Support@laptopcloseout.com Additional Information: All sales through this site/Company are final, Returned orders for refund after the 3 day guarantee period, are subject to a 15% restocking fee plus applicable shipping cost. Warranty does not cover misuse or mishandling of equipment and user-installed parts or upgrades. Shortages, missing or damaged items must be reported to Omni Systems within 3 days of receipt. Address corrections made after the product has been shipped will be charged $30.00 fee per box. All returns must have RMA# by OMNI SYSTEMS prior to shipping/returns. A copy of the receipt must be included with the returned Item. The RMA # must be visible on the outside of the box.Purchaser is liable for one way shipping costs for all merchandise returned to OMNI SYSTEMS for warranty repairs after the month of receipt.